Please have the following information available when you are ready to schedule a ride:
- To update a trip request, please select “Change Request” on the Schedule a Ride form and resubmit your transportation request.
- Transportation requests must be to the closest available medical provider. If you are in Ada, Bannock, Bonneville, Canyon, Kootenai, Nez Perce, and Twin Falls Counties – and your provider is within 15 miles then they will generally be considered the closest available. In all other counties – providers within 30 miles will generally be considered the closest available. Providers that are not the closest available will require additional justification.